
Percentage of Customers Who Trust 5-Star Ratings: 2025 Report
Our research team analyzed patterns of consumer trust in online ratings across U.S. markets. We examined data from major review platforms, including Google, Amazon, Yelp,

Our research team analyzed patterns of consumer trust in online ratings across U.S. markets. We examined data from major review platforms, including Google, Amazon, Yelp,

Our research team analyzed online review behavior across U.S. consumer markets. We examined datasets from major review platforms, including Google, Yelp, Amazon, and social media

Understanding how average star ratings are calculated is essential for interpreting online reviews accurately. The formula itself is straightforward, but understanding how it works across

Our research team conducted a comprehensive analysis of restaurant Google ratings across the United States, examining over 8,000 restaurant reviews and cross-referencing industry benchmark data

Our research team conducted an analysis of customer review behavior across multiple industries and platforms, examining data from over 100,000 customer reviews and aggregating findings

Our research team compiled data from 1,560+ businesses across 21 industry categories in the United States. We analyzed Google Business Profile ratings, review volumes, and