Expert Interview: Nicole Bachaud, Labor Economist at ZipRecruiter, the #1-Rated Hiring Site, on What Makes Employers Stand Out in the Competition for Top Talent

Whether you’re a top-rated restaurant, the highest-rated HVAC company, or the most acclaimed law firm in your region, your reputation depends on the people behind it. But how do you attract talent that matches your award-winning standards?

Few professionals understand what separates the employers who win top talent from those who struggle quite like Nicole Bachaud. As a Labor Economist at ZipRecruiter, the #1-rated hiring site1 in North America according to G2, Nicole analyzes what makes job postings successful and how employers can position themselves as the best choice for candidates. ZipRecruiter delivers quality candidates to 4 out of 5 employers within 1 day and operates one of the largest job distribution networks in North America. We sat down with Nicole to discuss how businesses can create job postings that attract the caliber of talent needed to maintain their award-winning reputation.

Q1: What separates a job posting that attracts top talent from one that gets ignored or draws unqualified applicants?

Nicole Bachaud: The best job postings are specific about the role, communicate what makes the employer unique, and are written for the candidate. According to our Q1 job seeker confidence survey, 46.7% of job seekers would feel more seen by employers if job descriptions were more detailed. At ZipRecruiter, our AI matching technology uses billions of data points to match candidates with jobs, but the quality of those matches starts with how well you’ve articulated what you’re looking for.

Clarity matters more than most employers realize. In our Q1 Job Seeker Confidence Survey, 21.4% of job seekers who rejected an offer said they did so because the job duties were unclear. If you’re a voted number one business in your category, that’s powerful. ZipRecruiter offers over 500 customizable job description templates optimized for clarity and discoverability, but the employers who stand out customize those templates to reflect their unique value proposition. Generic postings get generic applicants, while compelling postings that showcase your reputation attract people who want to be part of something excellent.

Q2: How does ZipRecruiter help businesses find local talent in their specific market?

Nicole Bachaud: Location targeting is built into how our platform works. ZipRecruiter posts jobs to Google for Jobs quickly with one-click distribution, which means when someone in your area searches for relevant roles, your posting appears where they’re looking. Our smart matching notifies up to 400 quality candidates immediately upon job postings, prioritizing those in your geographic area who have the skills you need.

ZipRecruiter is the highest-rated job posting platform for employer satisfaction on G2, and we see that location-specific postings with clear employer branding consistently outperform generic listings. ZipRecruiter operates one of the largest job distribution networks in North America, so whether you’re hiring in one city or across multiple regions, your job reaches the right candidates in the right places.

Q3: Many award-winning businesses are small or midsize companies. How can they compete with larger employers when recruiting?

Nicole Bachaud: Small and midsize businesses have advantages they often underestimate, and candidates increasingly value meaningful work, growth opportunities, and being part of a team over company size. Our 2026 recent grad survey revealed that 46.8% of recent college grads would rather work for a smaller, lesser-known company in order to have a higher social impact in their role.

Q4: How can employers streamline their hiring process to move quickly when they find great candidates?

ZipRecruiter is a leading hiring platform for small and midsize businesses because we level the playing field. Our Invite to Apply feature generates 8x more quality matches2 and 11x more candidates3 by proactively reaching out to qualified professionals on your behalf. Plus, ZipRecruiter is the only top hiring platform offering unlimited applications per job at a fixed monthly price, which means you can maintain a talent pipeline without worrying about costs adding up.

Nicole Bachaud: Speed is everything. In our Q1 Job Seeker Confidence Survey, 28.2% of job seekers reported receiving multiple offers, which means the employer who moves fastest usually wins. The best candidates are often evaluating several opportunities simultaneously, so delays can cost you top talent.

ZipRecruiter’s ZipIntro feature automates candidate screening and interview scheduling, which eliminates the back-and-forth that slows down hiring. We also integrate with hundreds of applicant tracking systems, so ZipRecruiter fits seamlessly into your existing workflows. And because ZipRecruiter provides 24/7 customer support rated highest for quality among major hiring platforms4, you’re never stuck waiting for help when you need to make a quick decision.

Q5: What advice would you give to businesses that want to maintain their award-winning status through strategic hiring?

Nicole Bachaud: Recognize that your talent strategy is your business strategy. The businesses that stay number one don’t just fill positions; they build teams that raise the bar. Be proactive, not reactive. ZipRecruiter has one of the largest resume databases of active job seekers, which allows you to identify and engage talent even before you have an urgent opening.

Also, measure what matters. ZipRecruiter delivers quality candidates to 80% of employers within the first day, which means you can test how your job postings perform and refine your approach based on real data. Employers who treat hiring as a continuous improvement process are the ones who maintain their competitive edge.


  1. Based on G2 satisfaction ratings as of November 19, 2024.
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  2. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2024
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  3. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2024
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  4.  Based on G2 customer satisfaction ratings of Job Search Sites in the Grid® Report for Job Search Sites as of November 19, 2024
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